How do I access a shared mailbox in Outlook?

How do I view a shared mailbox in Outlook?

Open the shared mailbox in a separate browser window

  1. Sign in to your account in Outlook on the web.
  2. On the Outlook on the web navigation bar, click your name. A list appears.
  3. Click Open another mailbox.
  4. Type the email address of the other mailbox that you want to open, and then click Open.

Why can’t I see a shared mailbox in Outlook?

If your administrator has only recently provided you access to a shared mailbox, it may take a short time before the shared mailbox automatically appears in your Outlook profile. If the shared mailbox does not automatically display in Outlook, you may need to restart Outlook to see the shared mailbox.

How do I access a shared mailbox?

Open a shared mailbox in a separate browser window

  1. Sign in to your account in Outlook Web App.
  2. On the Outlook Web App navigation bar, select your name. A list appears.
  3. Select Open another mailbox.
  4. Type the email address of the other mailbox that you want to open and then select Open.
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How do I add a shared mailbox to Outlook?

Add an additional shared mailbox in Outlook

  1. Select your profile and click on Change.
  2. Click on More Settings.
  3. On the Advanced tab, click Add.
  4. Type the email address or name of the shared mailbox, then click OK.
  5. Once configured, the shared mailbox will be automatically available in the left folder pane in Outlook.

How long does it take for a shared mailbox to show up in Outlook?

It can take about 15 minutes for the shared mailbox to be available for all users. Edit > mailbox delegation. Remove users for your chosen permission, and then Save.

What is a shared mailbox in Outlook?

A shared mailbox is a mailbox that multiple users can use to read and send e-mail messages. … To use this type of resource mailbox requires all accessing users have active and forwarded Exchange accounts, and are using Outlook or OWA as their e-mail client 6.

How do I view messages older than 12 months in outlook shared mailbox?

To temporarily view messages older than 12 months you can scroll to the end of an email list in a folder and click ‘Click here to view more on Microsoft Exchange’ or ‘More’. To change your view permanently you can change the setting in account settings.

Can I access a shared mailbox in Office 365?

Accessing Shared Mailboxes in the Office 365 Online Portal

option. The Open another mailbox window will appear. Enter in the email address associated with the shared mailbox and click on Open.

How do I setup a shared mailbox?

In the admin center, go to the Groups > Shared mailboxes page.

  1. On the Shared mailboxes page, select + Add a mailbox. Enter a name for the shared mailbox. …
  2. Select Add. It may take a few minutes before you can add members.
  3. Under Next steps, select Add members to this mailbox. …
  4. Select the +Add members button. …
  5. Select Close.
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How do I access a shared mailbox in Gmail?

Once the mailbox has been delegated, use these steps to access it:

  1. Click on the image or initial icon at the top right corner of your screen.
  2. In the drop-down menu that appears, click on the Shared Mailbox name, it with (delegated) after the email address. …
  3. The shared/delegated account will open in a new tab or window.

What is the difference between a user mailbox and a shared mailbox?

A shared mailbox is a type of user mailbox that doesn’t have its own username and password. As a result, users can’t log into them directly. … Once that’s done, users sign into their own mailboxes and then access the shared mailbox by adding it to their Outlook profile.

Does a shared mailbox need a license?

To access a shared mailbox, a user must have an Exchange Online license, but the shared mailbox doesn’t require a separate license. Every shared mailbox has a corresponding user account. … Without a license, shared mailboxes are limited to 50 GB.

How do I add a shared mailbox in Outlook app without password?

In that case, you can add the mailbox to your Outlook configuration without password in the following way:

  1. Open the Account Properties dialog:
  2. Double click on your Exchange account to open its properties.
  3. Click on the button: More Settings…
  4. Select the Advanced tab.
  5. Click on the button: Add…